FAQ

If you are missing emails from the library, please check your Junk/Spam mail folder.

Examples of important Macdonald-Kelce Library email addresses: library@ut.edu, ILLRequest@ut.edu, circulationdepartme@ut.edu, repository@ut.edu

You can add any library email to your "safe senders" list in Outlook by following these steps:

Outlook App -

1. Open Outlook. In the Home tab click on Junk
2. Select Junk Email Options
3. Navigate to the Safe-Senders tab
4. Click the Add button
5. Enter the email address into the field and hit OK
6. Close by hitting OK

Outlook on the web (web-based email client) -

1. Click the settings (cog) icon on the top-right corner
2. In the Mail tab, navigate to the Junk Email section
3. Click +Add in the Safe senders and domains category
4. Enter the email address into the field and hit enter

For helpful screenshots, see this guide: Missing emails from the library?